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HAPPY GUEST
GUEST SERVICES
Amazing guest stays are at the heart of our business. We make sure every visitor can expect 5-star level cleanliness, round-the-clock guest care, expert concierge services, and peace of mind during their stay. There’s a reason our guests Love Leavenworth.

A smooth, intuitive reservation process can not only increase bookings but can be the start of a great vacation for most travelers. We strive to be transparent and simple in our fee structure and charges. We have created very simple and easy-to-understand booking policies. Combined with friendly and knowledgeable reservation agents, our booking process is a positive experience helping to create a happy repeat guest.
  • 24/7 guest support
    Rest easy knowing your guests have continuous support from our expert, local team. When something goes wrong, we will always make it right. RIGHT AWAY!
  • Office hours 8-8 daily
    All of our guests can expect personalized communication and updates once they’ve booked their stay on any day of the year. We work extended hours every day to ensure our guests have the best time away in Leavenworth.
  • Concierge services
    We truly want guests traveling to Leavenworth and the surrounding areas to not only enjoy and appreciate the homes we manage but the whole wonderful Leavenworth experience. We offer kids rental items for parents traveling with children and a list of other concierge services. Most importantly, our staff lives, works, and plays here in Leavenworth and is ready to share their knowledge of the local area.
  • Smart home security
    Our properties are updated with the latest smart home technology from smart locks to thermostats and noise monitoring so you and your guests can rest easy during their stay.
  • 5-star reviews
    We personally respond to EVERY single review and take any feedback as a source for improvement. We pride ourselves to earn Airbnb Superhost and VRBO Premier Host status year after year ensuring a great reputation for future guests.

CHECK OUR HOMES ON AIRBNB:

See what our GUESTS say:

  • Jim
    Bainbridge Island, US
    Reviewed: Oct 6, 2022
    Property Manager:
    ⭐⭐⭐⭐⭐
    Love Leavenworth always provides for a wonderful stay, always. The team is awesome!
    Property:
    ⭐⭐⭐⭐⭐
    Our stay was nice, the house was nice as were the amenities.
    View Property: Mountain Retreat
  • Julie
    Loundon, US
    Reviewed: Sep 25, 2022
    Property Manager:
    ⭐⭐⭐⭐⭐
    Everyone was great - so helpful and responsive!
    Property:
    ⭐⭐⭐⭐⭐
    We had a wonderful time - the Norge Haus was the perfect place for our family of 6 to relax!
    View Property: Norge Haus
  • Russell
    PORT TOWNSEND, US
    Reviewed: Sep 22, 2022
    Property Manager:
    ⭐⭐⭐⭐⭐
    All members of the team, from the initial property search to leaving, were excellent customer service. Spoke with and emailed a few different team members and all were outstanding!
    Property:
    ⭐⭐⭐⭐⭐
    We had a great time. The cabin met our needs perfectly.
    View Property: Natapine
  • Judy
    Vancouver, US
    Reviewed: Sep 14, 2022
    Property Manager:
    ⭐⭐⭐⭐⭐
    Very good customer service. I particularly liked that housecleaning was included in rental and not an extra.
    Property:
    ⭐⭐⭐⭐⭐
    Nice property. We really liked sitting on the deck for dinner. We had dogs and they were out there with us. We blocked the stairway so they could not go down but something to consider would be a gate at the top of the stairs so the dogs stay on the deck.
    View Property: Juniper Landing
  • Brenda
    McKinney, US
    Reviewed: Sep 8, 2022
    Property Manager:
    ⭐⭐⭐⭐
    The team was helpful. We were eventually able to get the TV and internet to work on our own.
    Property:
    ⭐⭐⭐⭐
    We enjoyed our stay. The space allowed us to spread out and enjoy our visit with extended family.
    View Property: Leavenworth Lookout
All Reviews
Jim
Bainbridge Island, US
Reviewed: Oct 6, 2022
Property Manager:
⭐⭐⭐⭐⭐
Love Leavenworth always provides for a wonderful stay, always. The team is awesome!
Property:
⭐⭐⭐⭐⭐
Our stay was nice, the house was nice as were the amenities.
View Property: Mountain Retreat
Julie
Loundon, US
Reviewed: Sep 25, 2022
Property Manager:
⭐⭐⭐⭐⭐
Everyone was great - so helpful and responsive!
Property:
⭐⭐⭐⭐⭐
We had a wonderful time - the Norge Haus was the perfect place for our family of 6 to relax!
View Property: Norge Haus
Russell
PORT TOWNSEND, US
Reviewed: Sep 22, 2022
Property Manager:
⭐⭐⭐⭐⭐
All members of the team, from the initial property search to leaving, were excellent customer service. Spoke with and emailed a few different team members and all were outstanding!
Property:
⭐⭐⭐⭐⭐
We had a great time. The cabin met our needs perfectly.
View Property: Natapine
Judy
Vancouver, US
Reviewed: Sep 14, 2022
Property Manager:
⭐⭐⭐⭐⭐
Very good customer service. I particularly liked that housecleaning was included in rental and not an extra.
Property:
⭐⭐⭐⭐⭐
Nice property. We really liked sitting on the deck for dinner. We had dogs and they were out there with us. We blocked the stairway so they could not go down but something to consider would be a gate at the top of the stairs so the dogs stay on the deck.
View Property: Juniper Landing
Brenda
McKinney, US
Reviewed: Sep 8, 2022
Property Manager:
⭐⭐⭐⭐
The team was helpful. We were eventually able to get the TV and internet to work on our own.
Property:
⭐⭐⭐⭐
We enjoyed our stay. The space allowed us to spread out and enjoy our visit with extended family.
View Property: Leavenworth Lookout
Got more questions? Check our FAQ section!